Answer seven questions about your SAP system. You get an estimate of monthly support hours, the team you would need, the support model that fits and an indicative monthly cost, in about a minute.
Leave your details and our AMS team will review your answers. Your calculator answers are attached automatically. We reply within two business days.
We estimate your monthly ticket volume from the number of SAP users, your system type and how customized it is, unless you give us your own number. We then apply typical effort per incident and per service request, add Basis work, module upkeep and any enhancement hours, and make sure there are enough hours to staff the support window you chose.
The indicative cost uses a blended onshore and offshore rate for that support window. It is a starting point, not a quote.
It is based on typical SAP support patterns, so it gives you a realistic range for budgeting. A firm price needs a short review of your ticket history, custom code and interfaces.
Incident resolution, service requests such as user and master data changes, small enhancements, monitoring and, if selected, Basis and technical support, all under agreed SLAs.
A fixed monthly fee for a defined scope, an hours bank you draw down, or ticket-based pricing with SLA tiers. The calculator suggests the one that usually fits your volume.
Yes. With RISE and public cloud, SAP runs most of the infrastructure, so Basis effort is lower. We support the functional and technical work on top.
They stay in your browser until you send the proposal form. Then they are attached to your request so our AMS team can prepare a proposal.
Book a call with our AMS team. Bring your ticket numbers if you have them and we will size it together.
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