SAP AMS calculator

SAP AMS Cost Calculator

Answer seven questions about your SAP system. You get an estimate of monthly support hours, the team you would need, the support model that fits and an indicative monthly cost, in about a minute.

Your AMS estimatehours, team, costIncidentsRequestsEnhancementsBasisCoverage
1. Which SAP system do you run?
2. Which modules need support?
Incidents plus service requests such as user access or master data changes.
5. How customized is your system?
6. When do you need support?
7. Anything else in scope?
Next step

Get a detailed proposal

Leave your details and our AMS team will review your answers. Your calculator answers are attached automatically. We reply within two business days.

AMS Calculator - Proposal Request

How the estimate works

We estimate your monthly ticket volume from the number of SAP users, your system type and how customized it is, unless you give us your own number. We then apply typical effort per incident and per service request, add Basis work, module upkeep and any enhancement hours, and make sure there are enough hours to staff the support window you chose.

The indicative cost uses a blended onshore and offshore rate for that support window. It is a starting point, not a quote.

What changes the number most

  • Ticket volume: the biggest driver. Clean master data and good training reduce it.
  • Custom code and interfaces: more custom objects mean longer incidents.
  • Support window: 16 × 5 and 24 × 7 need a minimum team regardless of volume.
  • Regulated systems: GxP adds documentation and validation effort.
FAQs

Frequently asked questions

How accurate is the estimate?

It is based on typical SAP support patterns, so it gives you a realistic range for budgeting. A firm price needs a short review of your ticket history, custom code and interfaces.

What is included in SAP AMS?

Incident resolution, service requests such as user and master data changes, small enhancements, monitoring and, if selected, Basis and technical support, all under agreed SLAs.

Which pricing models do you offer?

A fixed monthly fee for a defined scope, an hours bank you draw down, or ticket-based pricing with SLA tiers. The calculator suggests the one that usually fits your volume.

Do you support RISE with SAP and S/4HANA Cloud?

Yes. With RISE and public cloud, SAP runs most of the infrastructure, so Basis effort is lower. We support the functional and technical work on top.

What happens to my answers?

They stay in your browser until you send the proposal form. Then they are attached to your request so our AMS team can prepare a proposal.

Prefer to talk it through?

Book a call with our AMS team. Bring your ticket numbers if you have them and we will size it together.